FAQ Category: Getting Started

Yes. All new agents receive branded materials — including signage and display items — to help customers identify your outlet as an authorised mCashPoint agent point.

Your Bank Verification Number (BVN) is required by the Central Bank of Nigeria (CBN) as part of agent banking compliance. It confirms that the personal information you provide is accurate and verifiable, protecting both you and your customers.

Becoming an mCashPoint agent is completely free. There are no registration fees, no sign-up charges, and no hidden costs to get started.

You will need the following documents to complete your registration:

• A completed mCashPoint registration form
• A recent utility bill (as proof of address)
• A valid government-issued ID — NIN slip, driver’s licence, or international passport
• Your next of kin’s ID and their Bank Verification Number (BVN)
• A passport photograph

We recommend a minimum of ₦100,000 in your agent account before you begin trading. This gives you enough float to comfortably handle most daily transactions for your customers.

Once you submit your documents, onboarding takes as little as 30 minutes. We aim to get you up and running the same day.

Yes. You can operate as an mCashPoint agent from any location across Nigeria. There are no geographic restrictions on where you can run your business.

Yes. After your account is set up, your assigned sub-super-agent provides comprehensive operational training to make sure you can handle every transaction confidently from day one.